Please check the outer package, storage box, included accessories, and key device areas before first use. Make sure there is no visible shipping damage, missing item, or product abnormality.
Unboxing & First Check Guide
Model shown in this video: SHARE SLAM S20
Follow this quick guide to check the package, included accessories, and key device areas after delivery.
Watch the video and follow the first-check steps before using your device.
- Before First Use
Check the package and accessories
Confirm that the outer package, storage box, device, and included accessories are present and in good condition.
Check key device areas
Lenses: no scratches or damage.
Battery Handle: firmly attached.
Positioning Plate: properly connected.
Contact support if needed
If you notice shipping damage, missing items, package abnormalities, or visible product issues, please contact SHARE3DCAM support within 3 days of delivery.
FAQ
Have Qusetion?
Find quick answers about package inspection, unboxing video requirements, missing items, and after-sales support.
Need help after delivery?
If you notice shipping damage, missing items, package abnormalities, or visible product issues, please contact SHARE3DCAM support within 3 days of delivery.
Yes. For smoother after-sales support if needed, an unboxing video is required as part of our after-sales process. We kindly recommend recording the package condition, product, and included accessories when you receive the package.
Please check whether the lenses have scratches or damage, whether the battery handle is firmly attached, and whether the positioning plate is properly connected.
Please keep the package, take clear photos or videos of the received items, and contact SHARE3DCAM support as soon as possible.
If you notice shipping damage, package abnormalities, or visible product issues, please contact SHARE3DCAM support within 3 days of delivery so we can assist with verification and follow-up.
You can visit our official store at https://store.share3dcam.com/ or contact us by email at shareuav2025@gmail.com.
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